Frequently Asked Questions
- 01
(Fast Boat Rides only) There is a car park located in front of the Riverside Museum and The Tall Ship. There is an hourly charge to Glasgow City Council.
- 02
Sunglasses! (Even if it's not sunny) We go fast so the wind might make you tear up a little.
A jacket to keep you warm and dry. It gets cold on the river some days.
Money - if you've booked Doughnuts On The Klyde to buy doughnuts at Krispy Kreme.
- 03
If you have any medical concerns please email, text or call.
- 04
(Fast Boat Rides only) We check the forecast days in advance. If it is not suitable to go out on the boat we will inform you as soon as possible. You will be offered a full refund or gift voucher.
- 05
(Fast Boat Rides only) Just 5 minutes before your scheduled booking please! Meet us at the top of the pontoons.
If you arrive more than 5 mins early we may be busy but will be with you as soon as possible. If you can't see anyone around we're probably on another boat trip, having a cup of tea, or trying to understand how boats float. Do you know?
- 06
Our Fast Boat Ride booking system offers the options to pay by credit or debit card, Apple Pay and Google Pay. When you're at the payment page of the checkout a wee box will appear offering the different payment methods.
- 07
Wear what ever makes you comfortable. It does get chilly on the water so have a jacket ready. Check the forecast to make sure you are kept dry!
- 08
Unless it rains, you are very unlikely to get wet. Please remember that this is a water based activity and there may be waves. Mother Nature prevails!
- 09
You have to be older than 2 years old. If you're reading this then I'm sorry to break it to ya but you are definitely old enough. Please contact us if you have any medical concerns.
- 10
The Riverside Museum and Tall Ship have public toilets during opening hours. We do not have any toilets on the pontoon! Make sure you piddle before you come for a paddle.
- 11
Due to the speed of the boats it is almost impossible to get seasick. You're too full of adrenaline!
- 12
Boat Trip cancellation policies can be found here. If we happen to cancel or postpone a ride due to unforeseen circumstances e.g. weather, you will be offered a full refund or gift voucher to rebook.
- 13
If you have booked a private hire fast boat ride, you are welcome to take your doggo onboard. Please ensure your dog is happy and comfortable! No refunds offered for unhappy doggos. (we wuuuv dogs)
- 14
The frequency of our boat tripsdepends on demand e.g. good weather. Expect plenty in the summer and sunny days. Check our social media for updates, browse through your chosen ride to discover the booking calendar, or click the 'book now' button on your chosen ride to see the next available time.
- 15
(Boat Trips only) Let us know ASAP if you’re running late. We can hold the boat for up to 5 minutes. No-shows will be charged the full price.
- 16
To change your booking time, please contact us in plenty of time.
- 17
Of course! Make sure other passengers are happy too. Smile, and make sure you tag us in your pics!
- 18
(Boat Trips only) Our private hire boat rides offer a reduced cost PP, so get the crew ready for a great time.
If your party is more than 15 people, please get in touch so we can work out a plan together.
